Paying with the Neal Street Rewards app
- Why am I being redirected to my bank when linking a card or making a payment? (3D-Secure)
- How do I pay with the Neal Street Rewards app?
- Can I pay or use a voucher if I’m not connected to the internet?
- How can I link, update and remove my payment card?
- How do I add my bank card in the app?
- Why did my payment fail?
- How can I get a refund?
- Why was my card charged 2p?
- What can I do if I don't recognise a Neal Street Rewards transaction on my bank statement?