Payment

Paying with the Teya Rewards (formerly Yoyo) app

• Why am I being redirected to my bank when linking a card or making a payment? (3D-Secure)
• How do I pay with the Teya Rewards (formerly Yoyo) app?
• Can I pay or use a voucher if I’m not connected to the internet?
• How can I link, update and remove my payment card?
• How do I add my bank card in the app?
• Why did my payment fail?

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Itemised Digital Receipts

• Where can I find my receipts?
• Can I export receipts from a Teya (formerly Yoyo) powered app?

Adding multiple payment cards to the app

• Can I link more than one payment card to the app?
• How can I link additional payment cards to the app?
• How can I switch between the linked cards?
• How will I know which card I’m paying with?
• I have tried to link an additional card to the app but it didn’t work - what happened?