Contact your Client Success Manager for queries related to:
- Strategic Campaign Planning
- Site closures or updates
- Launching a new product
- Launching a new outlet
Contact Yoyo’s Partner Support Team at firstname.lastname@example.org for queries related to:
- Loyalty or Campaign creation or reporting
- Technical issues, including Yoyo not working at the till or issues with vouchers
- Engage reporting
Cc your EPOS Software Support Team for queries related to:
- Technical issues on your tills
Note: Many issues your EPOS may experience related to Yoyo is dependent on the EPOS Software configuration.
Yoyo’s escalation process
How to check your internet connectivity
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