Christmas Cracker Terms and Conditions 2026

UK & ROI, 18+ only.

Enter between: 04.11.26 & 31.12.26. Normal entry restrictions apply.

To Enter: Pay for your next barista-prepared drink in Caffè Nero using the Caffè Nero app (available free on the App store and Google Play). Then, tap the cracker that appears on your screen to find out instantly if you have won a festive treat. This promotion cannot be used in conjunction with any other offer or discounted purchase; entries will not be granted by voucher redemptions, including partner vouchers and any other discount. Gift Card redemptions can be used in conjunction with this promotion. 

1.    This Promotion is only open to legal residents of the United Kingdom and the Republic of Ireland who are aged 18 years or over.
2.    Purchase is necessary. Internet access is required.
3.    Promotion Period: 00:01 GMT on 4th November 2026 to 23.59 GMT on 31st December 2026.

To Enter: Pay for any barista prepared hot or cold drink in Caffè Nero using the Caffè Nero App (available free on the Apple App Store and Google Play Store). Once the purchase is complete, tap the cracker that appears on screen to reveal if you have won a festive treat. Follow details on screen to claim your prize. You may enter the promotion multiple times. 1 Cracker entry per transaction. Voucher redemptions are excluded. 

4.    Winner Selection: All prizes have been randomly allocated within the Caffè Nero app. All prizes are available to be won.
5.    The Prizes are listed below

6.    Winners will be notified immediately via the Caffè Nero app if they have won. 
7.    Digital prizes will be distributed via email within 28 days of the winner accepting the prize. Physical prizes can only be sent to the country of residence stated in clause 1. Where any prizes have a longer lead time, the winner will be notified of the anticipated delivery date via the email address registered with the winner’s account. If a 3rd party prize redemption request form is not completed within 28 days of receipt, it will be forfeited and re-distributed into the prize pot. 
8.    Prizes are non-transferable and no cash or other alternative to the prizes are available in whole or in part. In the event of unforeseen circumstances, the Promoter reserves the right to substitute an alternative reward of equal or greater value.
9.    By entering, winners agree to participate in any publicity arranged by the Promoter or by its agencies.
10.    If you are the winner of the Promotion, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.
11.    By entering this Promotion, all participants will be deemed to have accepted that they are bound by the terms and conditions. Voucher redemptions are excluded. 
12.    If things go wrong and, despite the Promoter’s best endeavours, they are unable to administer the Promotion fairly or properly, The Promoter and their affiliated companies are not responsible and have the right to cancel or change the Promotion. They will only do this in exceptional circumstances. The Promoter also has the right to disqualify a participant if they tamper or abuse the entry process and they will not be entitled to the prize if they have acted fraudulently or dishonestly.
13.    No liability is accepted for illegible, incomplete or late entries.
14.    The Promoter will only use the personal details supplied for the running of the Promotion and for no other purpose, unless we have your explicit consent. Your personal details will at all times be kept confidential and in accordance with the Caffè Privacy Policy available at: https://caffenero.com/uk/en/privacy-policy/ 
15.    All entries must be made directly by the person entering the promotion.
16.    Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.  
17.    The Promoter may refuse to award a prize, or seek its recovery, in the event of an entrant's fraud, dishonesty or non-entitlement under these terms and conditions.
18.    The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize.
19.    The decision of the Promoter shall be final and no correspondence will be entered into.
20.    These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the courts or England and Wales.

Partner Terms & Conditions:

£10 off when you spend £0 or more on menu items (excluding the value of promotional items), available until 11.55 pm on 30 March 2027. Valid on (1) order(s) made via the Uber Eats app in the UK from Caffe nero (check the Uber Eats app for the availability of deliveries and restaurants). Delivery fee applies. Service fee (calculated on the pre-promotion total) will apply to the order. Other fees (such as a small order fee) may apply to the order. Offer is not valid on any basket that includes alcohol or tobacco products. Cannot be used in conjunction with any other offers. Offer subject to restaurant terms and availability.

To be eligible for the promotion, apply the code in the Uber Eats app at the checkout before completing the order. Offer applies to orders for delivery only and excludes orders for dine-in or pick-up. Code can be applied for a maximum of 1 user(s) on a first come, first serve basis. Read more: t.uber.com/EATST&C