If the retailer you have transacted at has an active point scheme, but yours have not appeared after making a transaction please try the steps below:
Check your internet connection - poor connection (usually with public wifi) might delay loyalty appearing in your app.
Reset the app to to refresh it.
If your points don’t appear, please contact us at email@example.com and send us the following details:
A receipt (if possible)
Where and when the transaction took place
The amount spent
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