I made a purchase but didn’t receive my stamps

If the store you have transacted at has an active stamp card scheme, but yours have not appeared after making a transaction please try the steps below: 

• Check your internet connection - poor connection (oftencase with public wifi) might delay loyalty appearing in your app.
• Reset the app to to refresh it. 

If your stamps don’t appear, please contact us at support@yoyowallet.com and send us the following details: 

• A receipt (if possible) 
• Where and when the transaction took place
• The amount spent