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Order ahead

• What is the Order Ahead function?
• Can I order for delivery?
• How do I use Order Ahead?
• How do I know if my order has been accepted?
• How will I know if my order is ready?
• Why was my order declined?

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Feedback

• Can I rate the service I received at the store?
• I want to give feedback on the app itself

Coffee #1 Loyalty Card

• What happens to the credits on my One Card?
• How can I transfer my One Card and my Coffee#1 Card balance into the new Coffee#1 app?

Security

• How can I protect my account?
• Are my card details safe?
• How is my data handled?
• Licences (iOS)
• Licences (Android)