How can I request a refund for my order? Lucy 18 May 2020 08:17 Please contact the Caffè Nero team by filling out the form at the below address https://onlineshop.caffenero.com/contact-us/ Related articles How can I get a refund? How do I cancel my order? My order was cancelled by the venue. How do I get a refund? What happens if I receive the wrong item or have a query on my order? What is Click and Collect/Mobile Ordering? Comments 0 comments Please sign in to leave a comment.