How can I transfer my One Card and my Coffee#1 Card balance into the new Coffee#1 app?

When the app is launched you will be able to transfer your One Card balance and your Loyalty Card into your app. 

Here are the steps you need to take to transfer your One Card balance 

  1. Go to Settings > Promo Codes
  2. Enter your 10-digit One Card No. 

The equivalent of your stamps will instantly be transferred as free drink vouchers into your app WALLET section. The number of stamps required to earn a free drink has been rounded up, meaning that if you have a balance of 6 stamps on your card, you will still receive a free drink voucher in the app. 

If you have picked up a Coffee#1 Collecting card, to transfer the stamps into your app, all you need to do is tap on “Sign-up with a Collecting Card” when creating your account. If you have not signed up with your new Collecting Card, you can still link it to your app. To do so, go to Settings > Add a Collecting Card and you will be able to link your Coffee#1 Collecting Card

Have more questions? Submit a request