Your One card has been replaced by the Coffee#1 Loyalty Card and app as a method to collect loyalty stamps and rewards. Your One card balance is not lost and you can easily transfer it to your new Coffee#1 app when it is fully launched.
You can now pick up a Coffee#1 collecting card at the till and continue earning stamps. Upon downloading the Coffee#1 App, you will be able to link your Collecting Card to your app and transfer your earned stamps from the Collecting Card to the app.
This means that you will be able to transfer the balance of both cards when the app is fully launched so you don’t miss out on any loyalty stamps.
If you have any questions about the remaining balance on your One card, please contact firstname.lastname@example.org.