Please check the number you gave us is correct.
If the number is typo free, you may have already linked the given phone number to another account: this means you might have already created a Yoyo account* on which you have verified your phone number. Please try logging in using an alternative email address.
*Note that Yoyo Wallet powers the Caffè Nero app, the Harris + Hoole app, the Coffee#1 app, the PAUL UK App and the Black Sheep Coffee app. The same Yoyo account will be used across all apps with one verified phone number.
Comments
4 comments
I have a new phone which I used the Nero app on. I wish to continue to use the app on my new phone but can not verify phone number as it the same number. I have one fully stamped card and 7 stamps. Phone number is 07858985524
I have the same problem as Kaarina, can you advise?
I have the same problem I have 2 full vouchers but it is telling me that my details are being used by another use please advise
I had an iPhone. I now have an Android device.
I transferred the SIM across, same number.
Logged into the same account and can't verify it on the new device.
Why have you tied verification to the device and not to the account. I can login to my account no problem on the new device but can't verify the number- even though it's the exact same number!
Awful design.
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