I changed phones and now I'm unable to access yoyo account on the app it's keep telling me that the email is used?
Can someone help to sort it out?
Kind regards,
Laura
Steve Hatt
I have the same issue....
Mobile App User
Me too. Can you please put some information up for this? It happens every new term
Loveday Anyim
Having the same Issue.
Support seems to not really understand this issue.
I just sent a DM Tweet to them, hopefully, someone with a better Knowledge will respond.
Will update here if I get sorted out.
Laura
Hello!
I'm very sorry to hear that you have been experiencing issues with verifying your phone number. The best route would be to submit a query to support@yoyowallet.com and the Support Team will help you out.
Many thanks!
Mobile App User
Sorry to disagree but I have submitted several queries and only one answer stating that I should be using the latest app update. This problem actually appears with the latest update as I had no problem logging in the old app. I don't think the support team understand the problem and writing to them is not helping much. I would prefer it if users actually share their solutions when they find one.
Hi,
I changed phones and now I'm unable to access yoyo account on the app it's keep telling me that the email is used?
Can someone help to sort it out?
Kind regards,
Laura
I have the same issue....
Me too. Can you please put some information up for this? It happens every new term
Having the same Issue.
Support seems to not really understand this issue.
I just sent a DM Tweet to them, hopefully, someone with a better Knowledge will respond.
Will update here if I get sorted out.
Hello!
I'm very sorry to hear that you have been experiencing issues with verifying your phone number. The best route would be to submit a query to support@yoyowallet.com and the Support Team will help you out.
Many thanks!
Sorry to disagree but I have submitted several queries and only one answer stating that I should be using the latest app update. This problem actually appears with the latest update as I had no problem logging in the old app. I don't think the support team understand the problem and writing to them is not helping much. I would prefer it if users actually share their solutions when they find one.