Festive Food Menu Cracker Terms and Conditions 2023

UK & ROI, 16+ only.

Enter between: 15.12.23 & 24.12.22. Normal entry restrictions apply.

To Enter: Purchase any our festive food menu to be eligible to pull a digital cracker. Simply pay via the app or scan ‘collect stamps only’ before paying. One cracker per transaction of festive food. Then, tap the cracker that appears on your screen to find out instantly if you have won a festive treat. Voucher redemptions & gift card payments are excluded.

Eligible items:

Nero Deli Turkey Feast Focaccia

Plant Based Festive Feast Panini

Brie, Bacon & Cranberry Panini

Pigs Under Blankets Panini

Caprese Focaccia (NI)

Turkey Feast Focaccia

Classic Mince Pie

Luxury Amaretto Mince Pie

Sticky Toffee Pudding Cheesecake

Millionaires Cake

Florentines (snack pack)

1. This Promotion is only open to legal residents of the United Kingdom and the Republic of Ireland who are aged 16 years or over, excluding anyone professionally associated with this Promotion.
2. Purchase is necessary. Internet access is required.
3. Promotion Period: 00:01 GMT on 15^th December 2023 to 23.59 GMT on 24^th December 2023.
4. Winner Selection: All prizes have been randomly allocated within the Caffè Nero app which has been verified by PromoVeritas, the independent promotional verification service. All prizes are available to be won.
5. The Prizes are listed below

1. Winners will be notified immediately if they have won.
2. Prizes are non-transferable and no cash or other alternative to the prizes are available in whole or in part. In the event of unforeseen circumstances, the Promoter reserves the right to substitute an alternative reward of equal or greater value.
3. By entering, winners agree to participate in any publicity arranged by the Promoter or by its agencies.
4. If you are the winner of the Promotion, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.
5. By entering this Promotion, all participants will be deemed to have accepted that they are bound by the terms and conditions. Voucher redemptions are excluded.
6. If things go wrong and, despite the Promoter’s best endeavors, they are unable to administer the Promotion fairly or properly, The Promoter and their affiliated companies are not responsible and have the right to cancel or change the Promotion. They will only do this in exceptional circumstances. The Promoter also has the right to disqualify a participant if they tamper or abuse the entry process and they will not be entitled to the prize if they have acted fraudulently or dishonestly.
7. No liability is accepted for illegible, incomplete or late entries.
8. The Promoter will only use the personal details supplied for the running of the Promotion and for no other purpose, unless we have your explicit consent. Your personal details will at all times be kept confidential and in accordance with the Caffè Privacy Policy available at: https://caffenero.com/uk/en/privacy-policy/
9. All entries must be made directly by the person entering the promotion.
10. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. 
11. The Promoter may refuse to award a prize, or seek its recovery, in the event of an entrant's fraud, dishonesty or non-entitlement under these terms and conditions.
12. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize.
13. The decision of the Promoter shall be final and no correspondence will be entered into.
14. These terms and conditions are governed by English Law and shall be subject to the exclusive jurisdiction of the courts or England and Wales.