Unknown Yoyo Transaction

If you see a Yoyo Wallet payment that you do not recognise on your bank statement, this does not mean that your card details have been compromised:

- Do you have a yoyo-powered app on your phone If so, the mystery is solved - Yoyo Wallet is the technology partner for multiple high-street retailers and powers their apps. The Yoyo system processes your payments, this means that your payments first come to Yoyo Wallet. 

- Do you share your card details with anyone else (spouse, children etc.)? If so, ask them first if they have created a Yoyo account.

If none of the above is applicable to your situation, before taking any measures, please email support@yoyowallet.com straight away. 

 

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